Privacy Policy

This policy explains what information we collect, why we collect it, and how we use it. It also explains your choices about how we use information.

Last updated

Processing basis

Consent & Legitimate interest

1

Minimal by default

We collect what we need to operate and improve the academy experience.

2

Control is built-in

You can manage cookies, request export, or delete data via the tools on this page.

Information We Collect

We may collect information you provide directly and information collected automatically when you use our site.

  • Account data: name, email, optional phone.
  • Usage data: pages visited, interactions (aggregated).
  • Communication data: messages you send via forms.

How We Use Information

We use your information to operate, maintain, and improve TonePilot and to provide support.

  • Provide and improve courses and support.
  • Send transactional emails (receipts, reminders).
  • Understand aggregate trends to improve the curriculum.

Cookies

We use strictly necessary cookies and preference cookies to remember your theme and cookie choice.

Strictly necessary

Used to keep the website working securely and reliably. These cannot be disabled via our controls.

  • Cookie consent selection
  • Security-related settings

Preferences

Used to remember your choices, such as light/dark theme.

  • Theme mode (light/dark/system)
  • Cookie banner dismissal

Your Choices

Depending on your location, you may have rights over your personal information. We honor requests in accordance with applicable law.

  • Access, update, or delete your account data.
  • Opt out of non-essential communications.
  • Control cookies via our banner or your browser.

Quick tools

Use the buttons below to manage consent, export a copy of your stored preferences, or clear local settings.

Data Retention

We keep personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Preference and consent cookies may persist until you clear them or until their set expiry.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security method is perfect and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13 (or other age as required by local law). If you believe a child has provided personal information, please contact us and we will take appropriate steps to delete it.

International Transfers

If you access our site from outside the country where our servers or service providers are located, your information may be processed in those locations. We take steps to ensure transfers are protected as required by applicable law.

Changes to This Policy

We may update this policy from time to time. We will revise the “Last updated” date at the top of this page. If changes are material, we may provide additional notice.

Contact

Email: [email protected] · Phone: +1 415 708 9362

Send a privacy request

Use this form to request access, deletion, or correction. We will respond as required by law.

By submitting, you consent to processing your request details for support purposes.

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